Cloud 9 - Mapping Virtual Appointments

Gaidge can track virtual appointments with Cloud 9 practices. Virtual visits are tracked from either an appointment type or procedure codes posted to the treatment card, based on your Gaidge setup. You will want to add any necessary codes to track them.

How to map Virtuals to Gaidge: Print Your Gaidge Setup

Print your current Gaidge setup to review what is currently mapped for repairs and whether you are mapped to pull from appointment types or procedure codes. In Cloud9, go to Reports → Reports → Gaidge Setup.

Mapping Virtual Visits to Gaidge

Gaidge tracks the following virtual visits:

Based on your setup, go to either Appointment Type Setup (Edit → Setup → Appointment Types) or Transaction Type Setup (Edit → Setup → Transaction Types) Add the correct Gaidge mapping description above to your virtual visits and add in any codes you need.

Tracking Virtual Visits by Procedure codes: Virtual Exams mapping also needs to be added into virtual exam appointment to be included in counts for Future Exams.

Check Your Work

Print your Gaidge Setup again. Review the setup to ensure repairs are mapped in the correct categories and the mapping descriptions match the descriptions above.

Check your repairs on Gaidge the next day.

Contact Gaidge Support if you have any questions or need assistance.