Cloud 9 - Mapping Repair Details

You can now take advantage of tracking emergency repair details. These breakout descriptions are tracked from either an appointment type or procedure codes posted to the treatment card, based on your Gaidge setup. You will want to add any necessary codes to track these details.

Print Your Gaidge Setup

Print your current Gaidge setup to review what is currently mapped for repairs and whether you are mapped to pull from either appointment types or procedure codes. In Cloud9, go to Reports → Reports → Gaidge Setup. 

Tracking Repairs

The Emergency Gaidge code tracks the VISITS (% of schedule). The Repair Detail Gaidge Codes track the types of repairs. Repair details are broken out into 4 categories: bond problem, wire problem, appliance problem and other. The Repair Detail codes may either be separate codes or a subcategory from the Repair Codes. Your workflow will determine whether its best to have repair details as separate or a subcategory (no separate codes for details) of your emergencies.

 Mapping Repairs to Gaidge

Go to either Appointment Type Setup or Transaction Type Setup based on your setup to add the mapping for repairs.  (Edit → Setup → Appointment types)  or (Edit → Setup → Transaction Type)

Check Your Work

Print your Gaidge Setup again. Review the setup to ensure repairs are mapped in the correct categories and the mapping descriptions match the descriptions above.

Check your repairs on Gaidge the next day.

Contact Gaidge Support if you have any questions or need assistance.