Gaidge Pay Reports

For practices with Gaidge Pay, there are Payment Reports.

Click on this button, and it takes you to your Stax Payments account. Please note that you can only access this account through Gaidge Consult Manager.

First up here is the Dashboard. From the left-hand menu, you can also view Reports, Reputation, Payments, Invoices, Payment Links, Disputes, Customers and Settings. 

Dashboard

Scroll to additional metrics to view your deposits. View All lets you choose a date range, and displays date, batch, deposit and fees.

Reports

From here, you can select reports, where you can view payment methods, deposits, reconcile, fee statements and disputed charges in report format.

Payments

For a listing of payments. You can select all, refunds or failed attempts or enter an email, name etc in the search box. Click on the Filter button at the right for more options.

Available filters

Click on an item to view the payment details. At the bottom of the screen are buttons for refund, print receipt and send receipt. 

More Options

Click on the triple dot menu at the top right for additional options from the Payment Details box:

Refunds

Click on the Refund button, verify the amount and click on Refund $. Voids work the same way before payment has been processed.

Sample Receipt:

Invoices

When a payment link is sent and paid from Gaidge Pay an invoice is created. View all, overdue, outstanding or paid invoices. Click on the item to view the details.

Schedules

We are not using schedules at this time.

Payment Links

For a listing of links sent.

You can click on the icon in the second column to view the link, or copy the link or QR code to resend. The ... menu allows you to edit or deactivate the link.

Disputes

For a listing of disputes.

Customers

Displays a list of all customers filtered by active or archived. Click on an item to view detail.

Click on Edit Customer to update details, if needed. You can also merge duplicates here.

Settings

Click here for Gaidge Pay Practice Settings

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