1 Navigating the Gaidge Consult Manager
Open the Gaidge Consult Manager by clicking the Consult Manager icon on your Gaidge menu.
This brings you to the Patient Queue, where you can see and follow patients who are in different phases of the exam/start journey.
There are four filter drop-down boxes at the top: Location, Coordinator, Doctor, and More Filters. You may choose to look at your entire practice or a single location, select patients of a specific treatment coordinator, all TCs or patients without a TC and the same for doctors. With More filters you can filter, or limit, the number patients displayed in several ways, including exam date, follow-up and age. You can also search for a particular patient in the search box at the top of the screen. We will cover search and filtering for specific patients a bit later in this document.
Below the filters are buttons to show me patients with… Missing Forms, Unverified Insurance, Contract Pending, Payment Missing, and Observation patients. These allow you to concentrate on just those specific sets of patients that need attention.
Patients in the patient queue are grouped by their current phase. These phases include Exams/Consults, Treatment Recommended, Starts, and Closed. If you have more than 25 patients in any phase, there will be multiple pages shown in the selector at the top right. Each of these sections can be set to show or hide which condenses the section to one line.
Filters and Searching
The filters on the Patient Queue allow you to limit the number of patients displayed. Location, Coordinator and Doctor filters can be set as defaults. This lets you set the system to show only those types of patients each time you log in.
More Filters lets you narrow down or search by exam date, Follow-Up, Phase, Appointment Type, Exam Outcome, TC, Location, Doctor, and Age. Each of these allows you to select one or more items from a drop-down list. The Custom Filter lets you select all patients whose appointments are in a specific date range. It includes 3 presets for: Last Week, Last 2 Weeks, and Last Month.
The search bar in the top of the screen lets you search for a specific patient or responsible party.
