Monthly Reconciliation - OrthoFi

If you are reconciling This Month, run your OrthoFi reports before anything is posted in the morning or after day’s end the day before as Gaidge updates through yesterday at about 6AM EST.

End of Month Tasks

Reconcile Contracts and Treatment Starts

From your OrthoFi dashboard go to Reports > Practice Performance then Starts. Enter your date range for this month through yesterday or a prior month.  Run Report.

Scroll to the bottom to get the total counts of starts and compare to your Gaidge Dashboard.

If you have fewer starts than contracts, there may be treatment methods not mapped to Gaidge – have you added new ones?

You can then select individual treatment types to see only those starts. Please note that your full and aligner starts are combined here but split on Gaidge.

On the Starts report all contracts that have a Down Payment = Patient Responsibility are counted as Paid in Full (PIF). Then everything that's not PIF was either paid with credit, bank, or other/no charge. This data comes from the payment profile.

On the Starts Report where:

• Starts from exam = all starts with Exam type = New and the Contract Date = Exam Date
• Starts from observation = all starts with Exam Type = Observation, Recall Ready, or Phase 2 and Contract Date = Exam Date
• Starts from pending = all starts where Contract Date <> Exam Date

Beginning of Month Tasks

Reconcile Production and Collection for Last Month

From your OrthoFi dashboard go to Reports > Accounting then Monthly Balance Sheet

Using the Monthly Balance Sheet in OrthoFi, Compare these values to your Gaidge Dashboard reports:

To get your Non-OrthoFi Insurance Payment Refunds go to Reports > Collections then select Non-OrthoFi Insurance Refunds: 

Run the report and scroll to find all Non-OrthoFi Insurance Refund amounts:

For all Production and Collection numbers, view

Reports > Production & Collections > Production and Collection with Associated Adjustments on Gaidge.

Remember, if you are merging data from OrthoFi and your Practice Management system you will need to add the corresponding numbers from it to get the Gaidge totals.

Each month you should reconcile your practice management and OrthoFi numbers on Gaidge. Use the OrthoFi Reconciliation screen under Practice Management on Gaidge to see where your Gaidge numbers came from.

Data is shown for the selected options in columns for your practice management system (PMS), OrthoFi, and the Aggregated number on Gaidge which may come from the PMS, OrthoFi or the sum of both.

Suggested searches: Start, Pay (payment arrangements), Contracts, PC (production and collections), AR (receivables)