Advanced Treatment Efficiency Metrics
Four Metrics to monitor for Improved Treatment Efficiency
- Starts per Debond Ratio
- Active Patients Without an Appointment
- Patients over Estimated Completion Date
- Estimated vs. Actual Months to Completion
Gaidge: Reports → Tx Efficiency
The relationship of treatment starts to debonds reflects the ability to finish treatment within the estimated time frame and with an efficient number of visits. This calculation also reflects continued practice growth.
During a month, debonds are completed for starts that were initiated 18-24 months prior. To maintain an acceptable rate of growth as well as allow for an acceptable number of patients overestimated treatment time, the start-to-debond ratio should be greater than 1:1.
Refer back to your Treatment Starts graph under Exams / Starts.
Reports → Schedule
Review the number of Active Patients with No Appointment (by treatment type) as well as those that have not been seen in over 12 weeks. Active treatment patients who do not have a future appointment scheduled are at risk of having their treatment times extended. Once you've identified the issue, refer to your Practice Management Patients over ECD report to create a plan for these patients.
Reports → Schedule
Active treatment patients who are Beyond their Estimated Completion Date may be the most costly overhead factor for the practice. These patients require more appointments than planned which impacts the schedule and requires more doctor and staff hours to deliver treatment.
Formula - # of Patients over ECD / Total Active Patients. The target benchmark is to be under 10-15%
Reports → Treatment Efficiency
Cases that take longer than estimated mean more time and cost.
Below each month is a count of the number of accounts that were used in the calculations for the selected date range. These values can differ from the number of Debonds for the same treatment category as only accounts with a valid Band Date, Estimated and Actual completion date can be used for these calculations.
In this chart, identify if you are over or under what has been estimated. How many additional appointments does that represent? How much is this costing your practice?